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| BOOKING PROCEDURE |
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| Please e-mail
or call us on +385 (0)21 636 221 or +385 (0)91 575 9465 in advance to
check the room/apartment availability on the particular dates. |
In order to
confirm your reservation, you will need to provide us by e-mail, fax
or mail with the following:
- Arrival and departure
dates
- Approximate arrival time at destination
- Names of adults in the party.
- Number of children* in the party and their ages at the time of
arrival at Serenity Retreat.
- Complete address
- Telephone contact numbers (including mobile contact if applicable)
- Any special requests. E.g. extra services, courtesy pick-up service**,
late check in/check out*** etc.
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| To
confirm your reservation you are not required to pay any deposit
in advance. However, you MUST
confirm your coming by phone or e-mail again 10 days prior to
your required arrival date. Otherwise your reservation will
be cancelled. Upon your arrival, you will be charged in full
for a reserved accommodation. Only acceptable form of payment
is cash. |
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If
more customers than are stated on the reservation confirmation
arrive at the accommodation unit, the Serenity Retreat has the
right to deny the extra customers accommodation or to accommodate
all of the customers at extra charge. |
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| Please contact
us for all your questions and concerns. |
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| *
Children under age of 8 years sleep free if sharing the bed with adults.
Children over 8 years of age are classified as adults.
** Free courtesy pick-up service at ferry harbour for guests staying
14 nights and over. Subject to availability.
***Late check in/check out must be arranged in advance. Late check out
will be charged at a daily accommodation rate, which is only 30% of
our overnight rate. Subject to availability.
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